What it is:
In the business world, a mad hatter is a leader, usually a CEO, who makes unusual or impulsive decisions.
How it works/Example:
In Lewis Carroll's book Alice's Adventures in Wonderland, the main character, Alice, meets the Mad Hatter. The Mad Hatter enjoys frustrating Alice, and asks her riddles that, in turns out, he doesn't know the answers to. He engages Alice in pointless conversations and is a symbol of Wonderland's arbitrary and nonsensical sense of order. As Carroll writes: "Alice felt dreadfully puzzled. The Hatter's remark seemed to have no sort of meaning in it, and yet it was certainly English."
Why it matters:
In the business world, mad hatters are very frustrating to work for. They often make capricious decisions that make little or no sense, leaving employees and stakeholders puzzled. Sometimes the decisions are for personal