What is Kaizen?
Kaizen is a Japanese philosophy of continuous improvement.
How Does Kaizen Work?
Kaizen does not have a set of steps, as it is a philosophy. The idea is that the status quo is not sufficient. Accordingly, companies that adopt kaizen constantly work to improve efficiency, strengthen teams, reduce bureaucracy, and improve employee and customer satisfaction.
Why Does Kaizen Matter?
Kaizen is very popular in the automotive industry, but any manufacturing or process-oriented enterprise can find the idea appealing. As part of their support for the philosophy, many companies encourage and reward suggestions for improvement from employees, suppliers and customers, and they put a lot of emphasis on measurements of improvement over time.